Latest News

THIRD PRIMARY COVID VACCINES (19/10/21)

The Joint Committee for Vaccination & Immunisation (JCVI) recommends that patients who have severely weakened immune systems (immuno-compromised) should receive a third primary dose of the covid vaccine and then a booster vaccine 6 months later.   Letters have been sent out by the national team to patients in this cohort and cross-referencing checks have taken place against GP records to ensure all patients in this cohort are identified and subsequently contacted.

If you are immuno-compromised you will be contacted directly by Somerset Foundation Trust to arrange your appointment for a third primary dose of covid vaccine.  Please do not call the surgery about this as we are not involved in the appointment booking process.   If you have any concerns or questions about the vaccine you should contact your hospital Consultant.

If you are immuno-compromised but have already received a booster vaccine you will NOT need to have a third primary dose.

ENGAGEMENT DROP-IN EVENT (07/10/21)

Former patients, the local community and stakeholders of Victoria Park Medical Centre are invited to attend a series of drop-in engagement events.

Somerset Clinical Commissioning Group (CCG) are inviting former patients and stakeholders who represent the local community to attend a series of drop-in engagement events in October, which will discuss the future of the Victoria Park Medical Centre site as well as individuals’ experiences of accessing GP services since the centre closed.

In August 2021, the very difficult decision to close Victoria Park Medical Centre was made due to safety concerns. This was following a reduction in services and ongoing clinical staffing shortages at the centre.

Patients have now been re-registered with other local practices in the area, but the CCG would like the opportunity to discuss the current and future healthcare needs of the community and to understand what additional local health services might be needed.

It is important that the CCG has these conversations now to capture the thoughts and views of former patients, the local community as well as key stakeholders

Three drop-in engagement events will be held at Victoria Park Community Centre in October 2021 and will provide an opportunity for people to have their say.

  • Monday 11 October from 5.30pm – 8pm
  • Tuesday 12 October from 10am – 12pm
  • Wednesday 13 October from 1.30pm – 4pm

For those unable to attend a session, there will be an opportunity to have your say online through a patient and stakeholder survey. The survey will be available until Sunday 17 October.

RESILIENCE COURSE FOR MILITARY VETERANS

Resilience Course for Military Veterans

VICTORIA PARK MC - CLOSURE NOTIFICATION

Sadly, we have been notified that neighbouring practice, Victoria Park Medical Centre is set to close.   Please click on link below to read the official statement.

Victoria Park Closure

Victoria Park - Practice Closure Patient Q & As

COVID-19 LIFTING OF RESTRICTIONS (19/07/21)

While COVID restrictions end today in many settings in England, everyone visiting hospitals, GP practices, dentists, optometrists and pharmacies must continue to wear a face covering and follow social distancing rules, unless they are unable to do so for medical reasons.  

This will help to ensure the safety of our patients, visitors and staff, especially those who are more vulnerable to infection.

NHS APP - VACCINATION CERTIFICATES (11/06/21

Unfortunately we are unable to issue Covid-19 vaccination status certificates at the practice. Please see here. for more information.


Proof of your vaccination status is available on the NHS App, which is also valuable for accessing your health records and ordering repeat prescriptions.


The NHS App can be downloaded from 
here for iPhone or here for android.
Alternatively you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine (2 doses), the letter may to take up to 5 days to reach you.

INFORMATION SHARING 12/05/21

This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice or go to.

General Practice Data for Planning and Research: GP Practice Privacy Notice - NHS Digital

 

NATIONAL AWARD FINALISTS

Redgate and Somerset Bridge Medical Centre were the only GP practice in the UK to reach the finals of the Student Nursing Times  Awards 2020 in the category of 'Student Placement of the Year'.  Despite not winning the coveted award it was a wonderful achievement for the entire practice team and great recognition for all the hard work and effort put into training and supporting our nurses of the future.

https://www.nursingtimes.net/news/education/winners-of-the-2020-student-nursing-times-awards-revealed-27-10-2020/

Practice Nursing Team

MY DIABETES, MY WAY, SOMERSET

My Way Digital Health provide diabetes online structured education courses that have been commissioned by Somerset Clinical Commissioning Group  These are free for patients to access.  

You can register to gain secure access to your diabetes-related health records and receive tailored advice and information created by NHS experts in diabetes. You can also access lots of information about diabetes, from videos, leaflets and e-Learning courses, to help you understand more about your diabetes and increase your confidence in how to manage it. 

To sign up go to www.somerset.mydiabetes.com/ 

FLU VACCINATIONS FOR OVER 50'S (22/09/20)

You may have heard on Breakfast TV this morning that everyone over the age of 50 will be entitled to receive a flu vaccination this year.

As a practice we are busy right now inviting our most vulnerable 2000+ patients identified as being at risk of flu for their annual flu vaccination.

The Government have stated that later in the year (November/December?) the flu vaccine may be given to people aged 50 to 64 who do not have a pre-existing health condition subject to availability of the vaccine.

At the present time GP practices do not know when the additional vaccines will be made available to enable them to vaccine these additional patients.

We will therefore be contacting patients who fall into this cohort in due course when vaccines supplies are made available.

FOLLOW US ON FACEBOOK

Keep up-to-date with what's happening at the Practice by visiting our Facebook page 'Redgate and Somerset Medical Centre'

FACE COVERINGS (08/06/20)

Face covering

Face coverings can help us protect each other and reduce the spread of the disease if you are in an enclosed space where social distancing isn’t possible and where you will come into contact with people you do not normally meet. This is most relevant for short periods indoors in crowded areas, for example on public transport or in some shops.

COVID 19 - ADVICE FOR PARENTS 

Parents - have you seen this helpful traffic light poster from Royal College of Paediatrics and Child Health on what do to when your child is unwell or injured? Your GP is still here for you, and you can contact us in the usual way by calling them, but please do not visit without an appointment. See the poster here:

SOMERSET CORONAVIRUS HELPLINE

A single phone number is now available for anyone in Somerset who needs Coronavirus-related support from their councils.

The number, 0300 790 6275, is now live and will make it easier for people access any local authority help they may need, including emotional support, in the current crisis.

It links together the district and county council contact centres and will be operating seven days a week, 8am to 6pm, making it the one number you need to remember for Coronavirus-related enquiries. The district and county councils usual phone numbers will be running as normal alongside the new number for non-Coronavirus related issues.

The new number won’t cover medical advice, for which people will need to continue to use the 111 NHS online service and only ring 111 if they cannot get help online.

Anyone who can’t find help within their own local networks and volunteers, can use the new number to get help and advice around:

  •  Personal care and support including food and delivery of prescriptions
  •  Support for the homeless
  •  Emotional support if you’re feeling worried or anxious
  •  Transport to medical appointments
  •  Waste collection and disposal
  •  Financial support

Callers will be asked to describe the support they require and will be connected with others for resolution.

The 0300 790 6275 number is being staffed by the five councils in Somerset and will be available seven days per week 8am – 6pm.

Meanwhile, the five councils in Somerset are getting in touch with people on their data base that may be vulnerable to see if they need assistance with anything like supplies of food, help with transport and other support.

If people are interested in volunteering for example helping people out with shopping or picking up prescriptions they can go to https://www.corona-helpers.co.uk/ to register.

ADVICE FOR ASTHMA SUFFERERS

Asthma UK has some very useful advice for asthma sufferers during the COVID-19 outbreak.  For more information click here.

FAMILY MATTERS - SUPPORT AVAILABLE

Ups and downs of family life can be magnified during a time of crisis like the current COVID-19 (Coronavirus) outbreak, and there are support services there for anyone, parent or child, who is struggling, as well as those who simply want more information.  Click here or go to our Family Matters page for details of resources and organisations that can provide support to you and your family.

SUPPORT WITH THE MENOPAUSE

Pop along for a chat with our Nurse Practitioner, Alison Williams at one of our evening Drop-In sessions.  No booking required.

 

HOW LONG WILL MY INFECTION LAST?

At this time of year many people suffer with sore throats, coughs and simple colds.  Antibiotics are only effective against bacterial infections, and colds are caused by viruses.  Pharmacists can advise you on the best over-the-counter medicine to help relieve your symptoms.

A person with a cold can start spreading it from a few days before their symptoms begin until the symptoms have finished.

The best ways to avoid catching a cold are:

  • washing your hands with warm water and soap
  • not sharing towels or household items (like cups) with someone who has a cold
  • not touching your eyes or nose in case you have come into contact with the virus – it can infect the body this way
  • staying fit and healthy

The flu vaccine helps prevent flu but not colds.  The chart below details how long the symptoms of viral infections usually last.  If symptoms continue for more than 3 weeks, worsen, or you are concerned you should always consult your GP.

How long will my infection last

SMS TEXT MESSAGE REMINDERS

We are pleased to announce that we now offer a free SMS text messaging service to patients. If you are aged 18 or over and have already provided your mobile telephone number to the practice you will now automatically receive important information by text message, including helpful reminders of the date and time of your next booked appointment.

 If you are not sure whether you are registered for this free SMS text messaging service, then please speak to reception and ensure they have your correct mobile telephone details.

 If you would prefer to OPT OUT of this service then please reply to the text received with the word 'STOP'.

WEIGHT MANAGEMENT SUPPORT

Need help to lose weight?  We can help you with dietary advice, meal planning tips, help with portion sizes, managing a food diary and a FREE Weigh-In.   

Book an appointment with Kirsty today.   

Want to Talk About Weight

       

                                                                                  

WHEN SHOULD I WORRY?

Having an ill child can be a very scary experience for parents.  If you understand more about the illness it can help you to feel more in control.  This booklet is for parents (and older children) and deals with common infections in children who are normally healthy.  It is not meant for children who have ongoing health problems such as asthma, heart, or kidney problems.

You should not rely on the advice in this leaflet for children who are less than 3 months old.  Babies younger than this can respond differently to infections"

Download/print this booklet:

http://www.whenshouldiworry.com/resources/When%20should%20I%20worry-Booklet_England-with%20111%20service_2016.pdf

BBC DEMENTIA CHOIR

For those of you who didn't catch actress Vicky McClure's recent programme highlighting the impact singing can have on the brain of dementia sufferers, please see the link below.  https://www.bbc.co.uk/news/stories-48124591

Our Singing Group meets every Tuesday morning at 11 am Stockmoor Lodge Care Home, Nokoto Drive.  Regardless of age or health condition, we welcome everyone to come and sing along with us. 

Singing Group

PLANTING BULBS IN THE COMMUNITY

Our volunteer gardeners joined forces last week with Sydenham Improvement Group to help repair the seating and plant bulbs outside Bridgwater College.

Our volunteer gardeners meet at Redgate Medical Centre every Tuesday at 12 noon and Thursday at 12 noon at Somerset Bridge.  If you can spare an hour please pop along and give them a helping hand.   We are really interested to receive your ideas on the design of the new garden at Somerset Bridge and what types of plants and shrubs you would like to see planted.  You can leave your suggestions at Reception.

COMMUNITY GARDENING GROUP

Our Community Garden Group has successfully secured a small grant from Sedgemoor District Council's Coummunity Fund.  The grant will enable our Volunteers to promote and expand the Gardening Group further.  

Volunteers Required

Do you have an hour a week to spare?

Enjoy meeting people and sharing ideas?

Would like to take part in some light gardening (or would just like to sit and watch)

Then come and join our Gardening Group here at the Surgery Every Tuesday at 12 noon

 

EVENING AND WEEKEND GP SERVICES

 

You can now access appointments in the evening and at the weekend if you are registered at a practice in the Bridgwater or surrounding area.  Patients who need to see a clinician in the evening or weekend can book an appointment by talking to the receptionist at this practice during opening hours.

In the Bridgwater and surrounding area the following practices are currently involved in this scheme:

Cannington Health Centre

Cranleigh Gardens Medical Centre

East Quay Medical Centre

North Petherton Surgery

Polden Medical Practice

Quantock Medical Centre

Redgate Medical Centre

Somerset Bridge Medical Centre

Taunton Road Medical Centre

Victoria Park Medical Centre

Appointments are available until 8pm on weekdays and on Saturday

For information on how to book these appointments please see the attached information.  Improved Access - Frequently Asked Questions

C-CARD SCHEME FOR YOUNG PEOPLE

Somerset Bridge and Redgate Medical Centres are now condom issue points.  For more details of the C-Card Scheme please click on the link below

http://swishservices.co.uk/what-is-a-c-card/

COMMUNITY GARDEN OFFICAL OPENING

On Tuesday 18th July 2017, Mayor and Mayoress Granter, Cllr Mike Cresswell, representatives of SASP, volunteer gardeners, medical centre staff and members of our Patient Participation Group joined us for the official opening of our Community Garden.  

Volunteer patients and friends meet every Tuesday at the practice at 12.15 pm.  If you are interested in getting involved in the group, please leave your details at Reception or just come along and join in.  All gardening equipment is provided and we even provide liquid refreshment afterwards !  Even if you are not able to garden due to mobility problems we would still like to hear from you.

If you have any plants, cuttings, bulbs or potting compost that you are able to donate to the group please contact reception.  We would be most grateful for anything you can spare.

HEARING AID BATTERIES

Redgate Medical Centre is now an official stockist of hearing aid batteries.  Please enquire at Reception. 

ONLINE SUPPORT FOR YOUNG PEOPLE                 

Free, safe and anonymous online counselling and support for young people aged 10-16 years.   Click on link for details  https://kooth.com/

MEDICATIONS FOR SELF CARE

The attached list of medications are available over the counter at all pharmacies and are therefore not generally prescribed by GP practices.   Medicines for Self Care

ONLINE PATIENT ACCESS

We have recently improved our patient online services to enable patients to book appointments online, order repeat prescriptions and view their  medical record.  To register to receive online services you will need to complete an application form available at reception or visit the Patient Access website    www.patient.emisaccess.co.uk.  For further information about Patient Access please read our Patient Information Leaflet.

PLEASE NOTE - THE PATIENT ACCESS SERVICE REPLACES OUR PREVIOUSLY PROVIDED SERVICE FOR ONLINE ORDERING OF REPEAT PRESCRIPTIONS AND APPOINTMENT BOOKING.   YOU WILL THEREFORE NEED TO RE-REGISTER TO CONTINUE TO ACCESS THESE SERVICES.

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