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Birthday Annual Review

From April 2014 we will be changing the way we manage patients with long term health conditions.      Patients who have conditions such as diabetes, asthma, COPD, hypothyroidism, cardiovascular disease or high blood pressure will have a single review for all their long term medical problems each year in the month of their birthday .  This will reduce the number of visits patients have to make to have their long term conditions monitored which we hope will be much more convenient.  We would encourage you to contact the practice around the time of your birthday to book a Birthday Review  appointment if this applies to you.

Transferring from the old system to a birthday review system is going to be challenging and may result in some patients being seen earlier or later than they initially expected.  The doctors would like to thank all their patients for their support whilst we are implementing these changes

 

Practice Management

Mrs Kathy Bartley (f)
Mrs Kathy Bartley, and Mrs Janet Young, Duty Managers are available to assist with patient comments and complaints. Mrs Anita Ellis is the Data Manager and deals with all issues of confidentiality, the recording of data on notes. Anita also is the duty manager. Any issues or concerns please direct to Anita Ellis. Mrs Carla Meynell and Mrs Joanne Bennett are the Medical Secretaries who support the clinical Healthcare Team with administration.

Reception

 Di, Allison, Lisa, Hilary, Claire, Vanessa, Cherrie, Ann, Wendy, Nikki and Jane are trained and experienced staff who are here to help with all your repeat prescriptions, certificates, appointments and other queries. During all surgery opening hours, there will always be a receptionist available who can help you.

 
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