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Birthday Annual Review

From April 2014 we will be changing the way we manage patients with long term health conditions.      Patients who have conditions such as diabetes, asthma, COPD, hypothyroidism, cardiovascular disease or high blood pressure will have a single review for all their long term medical problems each year in the month of their birthday .  This will reduce the number of visits patients have to make to have their long term conditions monitored which we hope will be much more convenient.  We would encourage you to contact the practice around the time of your birthday to book a Birthday Review  appointment if this applies to you.

Transferring from the old system to a birthday review system is going to be challenging and may result in some patients being seen earlier or later than they initially expected.  The doctors would like to thank all their patients for their support whilst we are implementing these changes


Supporting Carers

Do you look after someone who is ill, frail, disabled or mentally ill? If so, you are a carer.  We are interested in identifying carers, especially those people who may be caring without help or support. We know that carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer.


We feel that caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the carer. We further believe carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.


As a carer, you are entitled to have your needs assessed by Adult Care Services.  A carer’s assessment is a chance to talk about your needs as a carer and the possible ways help could be given. It also looks at the needs of the person you care for. This could be done separately, or together, depending on the situation. There is no charge for an assessment.


If you are a carer, this is an opportunity to let the practice know so that we can update our records and pass on your details to the Carers Service (Compass Carers) who can provide relevant information and advice, local support services, newsletter and telephone link-line. 


Please complete a Carers_Identification_and_Referral_Form.doc  and pop it into the surgery. 


Carers Information Packs


With the help of our Patient Participation Group we have recently put together a carers information pack which may be of interest to you.  Copies of the information pack are available from Reception. 


Furthermore we would like to maintain regular contact with our carers to be able to provide support and up-to-date information about services available in the local area.


If you are no longer a carer or do not want us to contact you at regular intervals, please do let us know so we can update our records accordingly. 


Useful Links and Contacts



Meet at Redgate Medical Centre on the last Thursday morning of every month at 10.30 am.  Pop along for a chat and a cuppa.

Compass Carers

Unit 11-12 Belvedere Trading Estate, Taunton, TA1 1BH

Tel:  01823 255911 (Direct Dial) or 01823 282823/0330 3330089
Monday to Friday 09:00 - 17:00
Fax: 01823 351790



Somerset Care Direct

Tel:  0845 345 9133



Being a Carer information leaflet


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