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Birthday Annual Review

From April 2014 we will be changing the way we manage patients with long term health conditions.      Patients who have conditions such as diabetes, asthma, COPD, hypothyroidism, cardiovascular disease or high blood pressure will have a single review for all their long term medical problems each year in the month of their birthday .  This will reduce the number of visits patients have to make to have their long term conditions monitored which we hope will be much more convenient.  We would encourage you to contact the practice around the time of your birthday to book a Birthday Review  appointment if this applies to you.

Transferring from the old system to a birthday review system is going to be challenging and may result in some patients being seen earlier or later than they initially expected.  The doctors would like to thank all their patients for their support whilst we are implementing these changes

 

Seeing a Doctor

Appointments    01278 454560 We are able to offer a comprehensive range of appointments. All appointments can be booked by ringing our main switchboard number on 01278 454560.  By providing the receptionist with adequate information, they will then be able to offer you an appointment with the most appropriate clinician.

Same Day Access Appointments are available to anyone who needs to be seen urgently on the day they contact the surgery. Appointments will be offered with our Duty Team (Doctor and Nurse Practitioners). You can also request a telephone consultation with a member of the Duty Team. He or she will ring you within a specified time on the telephone number you have given.

Routine Appointments If your condition is non-urgent, you can expect to see a GP within four working days, though you may have to wait longer if you want to see a particular GP. You also have the option to book a routine appointment up to 6 weeks in advance with a Doctor of your choice if this is more convenient for you.

Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within one working day and all of them are qualified to prescribe from a range of medicines.

Please let us know if more than one person in your family needs to be seen so we can give you a longer appointment if necessary. Tell us if you want someone to accompany you during an examination or a private room to discuss any matters.

If blood or other tests are required, please tell the receptionist as we need to ensure these samples are taken in the morning to enable them to go to the hospital for processing the same day

 



 
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